From 08:00 AM to 10.00 PM
From 08:00 AM to 11:00 PM
All days of the week | Except Ramadan
classifying parking violations in commercial sites and public places approved by Cabinet Decision No. (550) and dated 1442/9/15
After providing the basic complaint data, the vehicle's plate number, the violation number, and the contact number
We are pleased to receive your complaints through our authorized channels, and we promise to resolve them within five business days
And the customer is provided with the violation details after the decision on the submitted complaint. The customer can also check the violations incurred on the vehicle through Smart's application.
Park correctly within the designated area and go to pay the parking fee through the Smart app, digital payment device, or field payment device.
Enter the vehicle’s plate number in English from left to right, numbers followed by letters. If the plate is distinctive, less than four digits, or less than four letters, any vacancy is replaced with the number zero.
Example :
Method 1: Through the electronic application.
Method 2: Pay using the digital meter, where tickets are issued automatically.
Yes, if the parking ticket is reserved through the field payment device.
Yes, if the parking is reserved through the Smart app or through the QR code.
No, there is no need to display or print a parking ticket if reserved through the Smart Paid Parking app.
Designated parking is identified by following the signage in the area. The signs are distributed according to the type of parking.
Thaki app – Customer care branches – Smart field supervisor
A vehicle ownership statement (printout) is issued by the traffic department on the date of ownership transfer compared to the date of the violation and the necessary action is taken.
Towing the violating vehicle due to exceeding the right of others to park and taking legal action.
